Shipping & Handling
Our team is working seven days a week to fulfill all orders on time, and currently, our fulfillment times are 1 to 3 days.
Shipping is expected to take 12-25 days.
Where do we ship?
We ship orders everywhere in North America, Europe, and Australia and almost all other countries worldwide, but there are some countries that we are unable to ship to at the moment. Please see the full list of these countries at the bottom of the page.
Some orders may be delivered to your local post office for final delivery to your door. These orders can still be tracked through our website.
To show our support during this period of a global pandemic, all items are discounted, and there is currently no shipping fee. International shipping is paid for by MaxxiBox™.
How much do you charge for shipping?
We offer Free Shipping Worldwide on all orders.
When will I receive my order?
UPDATED to reflect the coronavirus situation*
This is how the shipping time is calculated:
Receiving time = Processing time (1-3 working days) + Shipping time (30-50 working days)
Where are the orders shipped from?
Depending on the availability of the product in stock, the order will be shipped out from one of our warehouses either from North America, Europe, or East Asia. We try to ship from the closest location to you in order to decrease delivery time, but it's not always possible.
Keep in mind:
We will make every effort to deliver your package ASAP. However, additional time may be required due to custom clearance issues, address uncertainties, postal office handling, etc.
Most of the time, when orders take longer to arrive, it is due to the parcel being checked by your local customs to ensure that it's compliant with all the laws and regulations.
In the rare event that your package does not arrive within 90 days after you have placed your order, you must contact Customer Support.
Which countries do you NOT ship to?
We DON'T ship to:
Cayman Islands (British)
Trinidad and Tobago
Papua New Guinea
Antigua and Barbuda
New Caledonia (French)